Step 3 – Choose How You Want Your Care Coordinated

When you contact the New York State Office for People with Developmental Disabilities (OPWDD), you can determine how you want to have your care coordinated.   OPWDD offers two care management options, both available through your regional CCO:

Option 1: Health Home Care Management (Most common)

Health Home Care Management is the most common option.  It is a way to coordinate care that combines developmental disability services and supports with health and wellness services, to provide more options, greater flexibility and better outcomes.  With Health Home Care Management your Care Manager provides as much, or as little, support as you need and want at any given time.  You remain in the “drivers seat.”

Option 2: Basic Home and Community Based Services Plan Support 

If you do not want to receive the more comprehensive care management that will be provided with Health Home Care Management, you can consider the option of Basic Home and Community Based Services (HCBS) Plan Support. Basic HCBS Plan Support will also be provided by the CCO, but it is a very minimal coordination option, and will not include coordination of health care or mental health services. With Basic HCBS Plan Support, your contact with the person coordinating your services will be limited.

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